Returns & Exchanges
At Cloudflare, we want you to be completely satisfied with your fashion purchases, which is why we offer a seamless 30-day return policy for all unworn items. If your fit isn't perfect, we are committed to making the exchange or refund process as smooth as possible.
Return Process
- 1.Initiate Your Request
Log in to your Cloudflare account and navigate to the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are still attached and the garment is in its original, unworn condition.
- 3.Ship the Items
Affix the provided return label to your package and drop it off at any authorized carrier location or schedule a free home pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed back to your original payment method within 5-7 business days.